“All PR is good PR.”
That’s a line you hear often. It’s not one we agree with.
Because when it comes to securing coverage, there is such a thing as bad PR. Not in the sense of negative headlines, but in the sense of ineffective visibility. It’s the type of coverage which may look strong in a report, but actually, it fails to influence the people you’re really trying to reach. And that disconnect usually comes down to one thing – a lack of understanding of how different tiers of media work.
The logic suggests that bigger titles mean bigger reach, and bigger reach must mean bigger impact. So the focus, at the expense of everything else, becomes securing coverage in outlets like BBC News or The Guardian, and reporting success based on whether you appear there. Equally, you may have been told that national coverage isn’t always the most valuable. Without clear reasoning or results behind it, that can come across as justification rather than strategy, especially when it comes to digital PR.
The reality sits somewhere in between, we argue. National coverage can have real value but it is only one part of the picture. Not all coverage delivers the same type of impact, and not all audiences engage with the same channels in the same way. That’s where it helps to step back and look at the media landscape properly. Instead of thinking in terms of “good” or “bad” coverage, it’s more useful to see it as different tiers, each with its own role.
Table of Contents
Tier 1: Global and national agenda-setting media
“Tier 1” is one of the most common phrases in PR, but actually it’s one of the least clearly defined. It’s generally used as a shorthand for “national” or “global media” with strong editorial standards and the ability to shape wider news agendas. In the UK, typically this means national titles, including but not limited to the Financial Times, BBC News and The Economist. In the US, equivalents would include The New York Times and The Wall Street Journal, alongside major broadcast networks.
The exact list varies by sector and audience, which is why “Tier 1” is better understood as a concept than a fixed group.
Benefits
Coverage at this level carries weight as it can:
- Signal credibility quickly to a broad audience
- Position your organisation within major conversations
- Influence how other media and stakeholders perceive your brand
Internally recognisable titles give stakeholders a clear sense of progress and make reporting straightforward.
Constraints
That visibility can be powerful, but it isn’t without its limitations. Tier 1 coverage is:
- Highly competitive and difficult to secure consistently
- Driven by newsworthiness rather than commercial priorities
- Broad in reach, but not always precise in targeting
It’s difficult to assess whether coverage reached the right people or changed anything meaningful.
Tier 1 absolutely has a role to play. It’s where you build visibility quickly and establish authority in recognisable titles. If you land the right story there, it can carry real weight and translate in brand popularity and sales (should that be main goal), but its value comes from how you build on it; you’re only going to drive sustained influence or meaningful commercial impact when it’s part of a broader mix.
Where we often see things fall down is when it becomes the goal in itself. It’s visible, easy to report, and internally reassuring. But if success is defined purely by landing coverage in these titles, you can end up with activity that looks strong on paper without it actually changing anything underneath. Not a great perspective and also not how Sapience does things.
Tier 2: Leading sector and trade publications
Tier 2 refers to media that serve a clearly defined audience. In B2B, that’s often industry or professional communities. In B2C, it’s consumers with a specific interest, need or intent. These are the outlets where relevance matters more than scale, and where audiences are actively engaged in a particular category. It’s where people are properly weighing up their options, comparing alternatives, and starting to form a view. In B2B, this could include titles such as PRWeek or Marketing Week, alongside sector-specific publications across technology, finance, healthcare, property and more. In B2C, it might include lifestyle and interest-led media, such as fashion, travel, fitness or parenting titles, as well as specialist reviewers, buying guides and category experts.
Benefits
Coverage at this level is more targeted and often more influential in a commercial context. It can:
- Reach audiences with a clear interest or intent
- Provide the space to explain, demonstrate, or validate your proposition
- Build credibility within a specific category or community
And because the audience is more defined, engagement tends to be higher and more meaningful.
Constraints
The trade-off with tier two media, is visibility as it is:
- Less visible to a broad audience
- Less immediately recognisable internally
- Sometimes undervalued compared to national coverage
Tier 2 is where your proposition has space to be properly understood, whether that’s by a decision-maker in a business context or a consumer actively considering a purchase. It supports movement from awareness into consideration, helping audiences build confidence in what you offer. This is often the point where interest becomes something more tangible, where people move closer to making a decision.
On its own, it may not deliver the scale of Tier 1, but it plays a critical role in making that visibility count. And it also depends what your audience is interested in. A CMO may not understand a lot about a software licensing solution, for example, and they wouldn’t likely read LWN.net; however, it’s a lot more likely that a product manager, a CTO or someone technical in charge of specific employee or client cybersecurity services does and that they probably know what a good solution looks like, indirectly determining which system is acquired. As we say, knowing your audience is crucial in order to understand its needs and to address it adequately.
Tier 3: Vertical, specialist and niche media
If Tier 1 is where you build visibility, and Tier 2 is where people start to take a closer look, Tier 3 is where your proposition is properly tested. In B2B, this might include analyst platforms, corporate comms, technical publications, or highly specialised industry blogs. In B2C, it could include expert reviewers, niche communities, comparison sites, or content creators focused on a specific category, whether that’s fashion, beauty, travel or consumer tech. These are outlets built around expertise, where accuracy and detail matter more than reach.
In Tier 3 outlets, your audience is already informed and it’s likely they won’t be discovering your brand for the first time either.
Benefits
Coverage at this level allows you to go deeper, it can:
- Explain complex or technical propositions clearly
- Engage audiences who already understand the category
- Demonstrate expertise in a credible, informed environment
Constraints
The trade-off is reach as coverage is:
- Highly targeted, but limited in scale
- Less visible outside of niche or specialist audiences
- Easy to overlook in reporting or internal conversations
Tier 3 is where trust is built and tested – it’s where your claims can be scrutinised and validated by people who understand what they’re looking at. This could be a technical buyer, as exemplified above, or an informed consumer, and in many cases, this is the final layer before action. Tier 3 is the place people go to sense-check what they’ve already seen and decide whether it stands up. It therefore plays a critical role in making your wider coverage credible. Some claim that no more than 10–15% of resources should be invested towards T3 coverage, however we argue that there is no hard-and-fast rule when it comes to PR and advertising, and any PR agency worth its bread would try to experiment, learn, and ajust before budgeting based on online articles.
Without this layer, you risk building awareness and even consideration, but without the depth needed to support a decision.
Tier 4: Regional and local media
Tier 4 refers to regional and local media (especially relevant for international PR campaigns) that serve specific geographic areas. These are outlets embedded in communities, business networks, and local economies, where proximity and relevance is the most important element. Tier 4 includes regional news titles, local business publications, city-focused media and community-led platforms. Our advice is to not underestimate the importance of these channels and T4 in general, as they can prove to be even more efficient or impactful than T1 media with the right camapaign and when targeting the right audience.
In B2B, that might mean regional business journals, local trade networks, or highly specialised media (they have small audiences in general but conversion rates can be very high). In B2C, it could include local press, city guides, community publications, and hyper-local digital platforms and local social media groups. Again, it’s all about knowing your audience.
Benefits
Coverage at this level builds a different kind of connection, it can:
- Strengthen local reputation and trust
- Support engagement with communities and stakeholders
- Increase visibility in key operating regions
- Reinforce employer brand and recruitment efforts
Because the audience is rooted in a specific place, the impact is often more immediate and more personal.
Constraints
The trade-off is scale and perceived prestige as it is:
- Limited in reach compared to national media
- Less visible outside of specific regions
- Sometimes overlooked in favour of higher-profile coverage
It can also be undervalued internally, particularly in organisations focused on national or global growth where business communication takes place in more rigid terms.
Tier 4 is where your brand becomes part of the local conversation. For organisations with physical locations, regional stakeholders, or location-based services, this layer can directly support commercial activity. Activity here can cement your reputation, through familiarity and presence, with customers, partners, employees and the wider community.
Ignore this layer, and you can be recognised at a distance, but missing from the places where people are buying, working and engaging with your brand.
Tier 5: Aggregators, syndication and digital amplification
Look at how people encounter content today, through search, aggregation and repeated exposure across platforms, and it’s obvious there’s another layer at work.
Tier 5 actually isn’t a “tier” in the traditional sense, and many PR agencies wouldn’t call it by this name. But in practice, it can behave like one, and it’s easiest to think of it as the distribution layer. It includes platforms that aggregate, syndicate and resurface content from other sources, helping it reach wider audiences and remain visible over time. Platforms such as Google News and Yahoo News do this job, as well as syndication networks and digital-first publishers which repurpose or redistribute content (including social media).
Benefits
Coverage at this level plays a supporting but important role. It can:
- Increase the visibility of existing coverage
- Extend the lifespan of stories beyond initial publication
- Reinforce messaging across multiple touchpoints
Constraints
The trade-off is authority. Tier 5 coverage is:
- Rarely original or exclusive
- Less influential on its own
- Dependent on stronger Tier 1–3 coverage to exist
It can also be misleading in reporting, as volume here doesn’t necessarily reflect impact but it can be helpful in increasing the visibility and discoverability of coverage you’ve already garnered.
Aligning tiers to outcomes
By all means celebrate those Tier 1 wins, but don’t treat coverage as a series of one-offs. It’s far more effective when you understand which tier each piece sits in, and the role it’s there to play.
Think of it like this; a piece of Tier 2 thought leadership can be supported by Tier 3 depth, amplified through Tier 5 distribution, and, if it gains traction, picked up in Tier 1. This is where PR starts to deliver more; visibility, momentum, reinforces messages and moves audiences closer to a decision.
The important question is whether your current approach reflects this. Is each piece of coverage contributing to a wider objective, or being treated in isolation? Is there a clear role for each channel, or is success still defined by where something appears? If your agency isn’t making that distinction, it can often be the difference between activity that looks effective and activity which actually delivers commercial impact.
We work with organisations to build PR strategies that go beyond coverage, aligning activity to clear outcomes and measurable impact. If that’s something you’re looking for, get in touch.
We work with organisations to build PR strategies that go beyond coverage